Theru has ward and zone contacts for Greater Chennai so far. Here, start with the district administration and the national grievance portal; the local corporation or municipality is the usual first stop.
- GCC helpline 1913Registers a complaint and gives a reference number1913WebsiteOfficial page
- GCC Superintending Engineer (Bus Route Roads)Roads and road restorationsebrr@chennaicorporation.gov.inVerify before use
- Chennai Metrowater (CMWSSB)Water supply, sewers and their trenches1916WebsiteOfficial page
- Chennai Metro Rail (CMRL)Metro construction sites and their diversionsWebsiteOfficial page
- District Collector's officeOutside Greater Chennai Corporation limits: the local body falls under the district administrationWebsiteOfficial page
- CPGRAMSCentral grievance portal, for escalation when local channels failWebsiteOfficial page
Theru never sends anything for you. Messages open in your own email, WhatsApp or X.
- Day 0GCC 1913 and the local bodyRegister the complaint and keep the reference number
- Day 3District CollectorEscalate with the reference number and this record's link
- Day 7Commissioner, GCCEmail with the full history attached
- Day 15CPGRAMS, or an RTI applicationDue nowAsk for the work order, completion and restoration records
- Suggested timings, counted from the first report. They are not statutory deadlines.