Greater Chennai Corporation, Zone 13 (Adyar), South region. Approximate: nearest zone office, not the official ward boundary.
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- Day 0TNPDCL 1912Register the outage and note the complaint number
- Day 0The digging agency and Zone 13 (Adyar)If works are nearby, report a possible cable strike with the evidence pack
- Day 1TNPDCL section officeAsk the Assistant Engineer for the cause and restoration time
- Day 3CPGRAMSDue nowEscalate with the complaint number if supply is still disrupted
- Suggested timings, counted from the first report. They are not statutory deadlines.